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ONLINE CREDIT CARD PAYMENT INFORMATION

More security with new 3D-SECURE and SecureCode system


Since 1 October 2008, security has been tightened on credit card payment thanks to the 3D-SECURE scheme put in place by the majority of the major banks.
Now you need to enter an additional authentication code to make a credit card payment at our online store.
This authentication is done directly on your own bank's website.
This is intended to greatly reduce the chances of fraudulent use of your credit card because even in the case of credit card theft, it could not be used without knowing the authentication code.

Without the 3D-SECURE device


It was possible to pay simply with the credit card number, the validity date and the three-digit pictogram on the back of your card.
This allowed the holder of your card (whatever it is) to use your card without your consent.

With 3D-SECURE and SecureCode


You have a special personal code dedicated to your internet shopping.
The latter allows you to authenticate and make sure that it is the cardholder who makes the payment.
It is no longer possible to use your credit card without your consent.


Concretely, to adjust an order with 3D-SECURE


- You must enter as usual the credit card number, validity date and pictogram on the website of our banking partner Societe Generale.

- You will then be redirected directly to your bank to enter the authentication code.

- When this information is entered and validated by both banks (our bank Credit Agricole and yours), you will automatically be redirected to our online shop.

How to find my 3D-SECURE or SecureCode authentication code


Depending on your bank, this code has either been assigned to you directly or you will be asked to set it when you first pay by Credit Card on the Internet.
(variable depending on your bank's policy and card type).
Some banks will ask you for your date of birth, others will ask you to create this code when you first use it...
You can contact your bank directly for more information about your authentication code.


What happens if authentication fails?


If after 3 attempts, authentication fails, your credit card will be deactivated.
It will no longer be possible to make a payment via the internet with your card.
However, you can continue to use your credit card to withdraw money or pay through a physical bank payment terminal.
You will need to contact your bank to reactivate your credit card for payments over the Internet.


For more information you can log directly on the MasterCard website or on the Visa website or on your bank's website by clicking below on the corresponding logo.